💸 Easy Returns, Because We Care

We want you to love your hair — and your Jumy Bee experience. If something’s not right, we’re here to make it better.

🔁 Return Window

You may request a return within 14 days of receiving your order, as long as the item is unused, unopened, and in its original packaging.

💰 Refunds

Once your return is received and approved, we’ll issue a refund to your original payment method within 5–7 business days.

❌ Non-Returnable Items

Due to hygiene reasons, we cannot accept returns of opened or used hair products.

📩 How to Start a Return

Email us at info@jumybee.com  with your order number and reason for return. We’ll guide you through the next steps.

🐝 Final Note

Your satisfaction matters. We’re a small brand with a big heart — and we stand by every product we make.